Returns

Returns Policy
Materials and workmanship are guaranteed for a period of 90 days from date of purchase.

This covers material and manufacturing defects or faults, including broken elastic, seams, snap fasteners. The warranty excludes:
  • Normal wear and tear
  • Leakage or smells
  • Damage caused by misuse

Any defective products will need to be returned to us, with proof of purchase and a returns form, for repair or replacement. If replacement is required, the product will be replaced with another of the same colour and size (subject to availability). If deemed unreasonable, misuse or fair wear and tear, products will be returned at the customer's expense.

If you choose to purchase Pea Pods nappies second hand, we take no responsibility for the quality or the condition of the nappies regardless of age. Nappies are a garment and will wear out over time, especially because they are washed more often than anything else you use on a daily basis. The warranty is only valid to the original purchaser. As with most things, if you choose to purchase product second hand that is at your own risk.

Please use the Contact Us page to discuss any concerns.